Refunds and Cancellations Policy

Last Updated: 19 October 2026

At RahulgDev IT and Digital Marketing Solution, we aim to provide reliable website development, digital marketing, advertising, and other technology services. This policy explains how clients can request cancellations and refunds for services purchased through https://rahulgdev.in/.

1. Cancellation Requests

Clients who wish to cancel a service must submit a written request to support@rahulgdev.in or contact us at +91 921 999 5905.

Please include your name, registered email address, invoice or transaction reference, the service purchased, and the reason for cancellation.

Cancellation requests will be reviewed based on the project status, work completed, agreed terms, and any third-party commitments.

2. Refund Eligibility

Before work begins: If a cancellation request is received before any project work has started, the client may be eligible for a full refund, subject to any applicable non-recoverable third-party costs that were disclosed and actually incurred.

After work has started: If work has commenced, the refund amount, if any, will be assessed based on work completed, resources already committed, the agreed payment schedule, and non-cancellable third-party costs.

Completed services: Payments for fully completed and delivered services are generally non-refundable, except where a refund is required by applicable law or agreed in writing.

Monthly services: Cancellation of recurring services will ordinarily take effect at the end of the current paid service period, unless otherwise agreed. Fees for services already performed or periods already commenced are generally non-refundable, subject to applicable law and the agreed service terms.

3. Non-Refundable Third-Party Costs

Payments made to third-party providers may not be refundable once committed or consumed. Examples include:

• Domain registration and renewal fees

• Web hosting and server charges

• Paid themes, plugins, software licences, and subscriptions

• Advertising expenditure paid to Google, Meta, or other advertising platforms

• Other third-party services purchased specifically for the client's project

Any deduction for such costs will be assessed based on the applicable provider terms, actual charges, and the terms agreed with the client.

4. Service Issues and Resolution

If a delivered service does not meet the scope expressly agreed in the quotation or project agreement, the client should notify us in writing with relevant details.

Where reasonably possible, we will review the issue and work with the client to correct any verified discrepancy within the agreed scope. Additional features, new requirements, or changes outside the original scope may attract additional charges.

Where a refund is appropriate, it will be evaluated under this policy and applicable law.

5. Duplicate or Incorrect Payments

If you believe you have made a duplicate payment or an incorrect transaction, please contact us with your payment receipt, transaction reference, date, and amount.

We will verify the transaction and arrange an appropriate correction or refund where the claim is confirmed.

6. Refund Processing Time

Once a refund has been reviewed and approved, we will initiate the refund within 5–7 working days.

The refund will ordinarily be returned through the original payment method or the appropriate payment channel, subject to payment provider requirements.

After the refund has been initiated, the time required for the amount to appear in your bank account may depend on your bank, card issuer, payment gateway, or other financial institution.

If the refund has not been credited after the expected processing period, please contact us with your transaction reference.

7. How to Request a Refund

Please send your refund or cancellation request to:

Business Name: RahulgDev IT and Digital Marketing Solution
Email: support@rahulgdev.in
Phone: +91 921 999 5905
Website: https://rahulgdev.in/

Please provide your full name, contact details, invoice or order number, payment transaction reference, and reason for the request.

8. Policy Updates

We may update this policy when necessary. Any revised version will be published on this page with an updated revision date.

This policy does not limit any consumer rights or other rights available under applicable law.